All deliveries are sent out for next-day delivery by DPD. We dispatch Monday - Thursday. Orders will be dispatched the following day as 'next day delivery'. Please note, we do not dispatch on a Friday. Therefore, orders placed on Thursday will arrive on Tuesday.
If you have provided an email address and mobile you will receive a text or email giving a one-hour slot on the day of delivery. If you are unable to be in, please use the link, in either the email or text and provide a safe place for the package to be left.
If DPD attempts delivery and nobody is in and no safe place has been provided your package will be delivered to a local pick up shop. You will have 5 days to collect the parcel before it is returned to us.
PLEASE NOTE: DPD used to attempt delivery three times but have changed their process as this is better for the environment. Pick-up shops allow customers to retrieve their goods in the evening if they have missed the delivery. This is useful if required for the following day or before the weekend.
Any orders to Ireland will be subject to duty at customs.