All deliveries are sent out for next-day delivery by DPD. We dispatch Monday - Thursday. Orders will be dispatched the following day as 'next day delivery'. Please note, we do not dispatch on a Friday. Therefore, orders placed on Thursday will arrive on Tuesday.
If you have provided an email address and mobile you will receive a text or email giving a one-hour slot on the day of delivery. If you are unable to be in, please use the link, in either the email or text and provide a safe place for the package to be left.
If DPD attempts delivery and nobody is in and no safe place has been provided your package will be delivered to a local pick up shop. You will have 5 days to collect the parcel before it is returned to us.
PLEASE NOTE: DPD used to attempt delivery three times but have changed their process as this is better for the environment. Pick-up shops allow customers to retrieve their goods in the evening if they have missed the delivery. This is useful if required for the following day or before the weekend.